Buy VicoVR

Warranty

 

3DiVi warrants that the VicoVR Controller will not malfunction under Normal Use Conditions during the Warranty Period of six months from the date of original retail purchase. This is the only warranty 3DiVi gives for your VicoVR Controller and 3DiVi gives no other guarantee, warranty, or condition. No one else may give any guarantee, warranty, or condition on 3DiVi’s behalf.

How to Get Warranty Service

Before starting the warranty process, please reach to www.vicovr.com/contacts for trouble shooting.

If the troubleshooting tips don’t resolve your problem, then follow the online process at www.vicovr.com/user-guide/warranty.

3DiVi’s Responsibility

After you return your VicoVR Controller, 3DiVi will inspect it. If 3DiVi determines that the VicoVR Controller malfunctioned during the Warranty Period under Normal Use Conditions, 3DiVi will (at its option) repair or replace it, or refund the purchase price.

Warranty Exclusions

3DiVi is not responsible and this warranty does not apply if your VicoVR Controller is:

  • damaged by use with products not compatible with VicoVR;
  • used for commercial purposes (including, for example, rental, pay per play, etc.);
  • opened, modified, or tampered with (including, for example, any attempt to defeat any VicoVR Controller technical limitation, security, or anti-piracy mechanism, etc.), or its serial number is altered or removed;
  • damaged by any external cause;
  • repaired by anyone other than 3DiVi.

WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARANTY 3DIVI PROVIDES FOR THE VicoVR, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 3DIVI EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING THE VicoVR.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APLICABLE LAW, 3DIVI TOTAL LIABILITY IN CONNECTION WITH VicoVR OR THIS WARRANTY WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID 3DIVI FOR THE VicoVR.

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